FamilySearch Communities: Administrator Responsibilities

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Revision as of 19:57, 5 May 2012 by Mccormickmw (talk | contribs)

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FamilySearch Community Administrators are responsible to help lead the creation of a vibrant, collaborative research community. We hope that you will be creative and explore great ways of doing this in the community and/or communities you administrate.

Here are a few specific responsibilities for all administrators:

  1. Visit the community page regularly
    • This is one reason why it's great to have multiple administrators for each community. (Learn more about recruiting volunteers)
    • Share news, events, resources, and information about genealogy research as relevant to the community you administer. (about once a day, using the page name)
    • Note: As a general rule, most social media users are not on between 9-5pm, but rather after work hours and on weekends. (See Nathan's report)
  1. Respond to questions and posts
    • Follow up as quickly as possible after a post with a comment (such as a thank-you) or clarifying question as the page name.
    • Building a sense of community is more important than solving every research question. If you don't know the answer, at least respond with a friendly comment. If people have a good experience and tell their friends, then others will join the community for a similar experience. So, even if you can't answer every question, your diligence will lead to helping more people with research.
  • These responsibilities revolve around these main ideas:
  1. Encouraging others to answer questions
  • Sharing news, events, resources, and information about genealogy research in this area
  • Remeber the community is not confined to the platform (Facebook, Google+ etc.). You can invite local organizations--such as libraries, archives, and societies--to share news and events on the page.
  1. Help the community members adhere to the following policies:
    • Keep group discourse civil and polite at all times.
    • All posts should be genealogy-related and off-topic posts will be removed.
    • All discussions should be kept neutral and non-denominational. (LDS-specific discussions should not take place in these groups.)
  2. Join our group of community administrators, and connect with the volunteers of your specific community (we hope that each group will eventually have 2-3 admins).

  3. If you must leave as a community administrator, please help us find someone else to take your place.