Difference between revisions of "Portugal, Beja District Catholic Church Records (FamilySearch Historical Records)/Known Issues"

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(Known Issues: deleted reference to ordering microfilm)
 
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'''NOTE''': This collection also contains records for the Distritos of Évora, Faro, and Setúbal.  
 
'''NOTE''': This collection also contains records for the Distritos of Évora, Faro, and Setúbal.  
  
'''Question''': I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?<br>'''Answer''': FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).  
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'''Question #1''': I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?<br>'''Answer #1''': FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).  
  
Some of these images are also available on microfilm for viewing at a [https://familysearch.org/locations FamilySearch Center]; for instructions, see [[Ordering Microfilm or Microfiche|Ordering Microfilm or Microfiche]].  
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Some of these records on microfilm can also be viewed at the Family History Library or some [https://familysearch.org/locations FamilySearch Centers.] Call ahead to check if the film is available at your local center.
  
 
If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org.] Please include a brief description of the problem and steps taken thus far to resolve the issue.  
 
If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at [mailto:support@familysearch.org support@familysearch.org.] Please include a brief description of the problem and steps taken thus far to resolve the issue.  
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If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
  
*If b'''rowsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Portugal, Beja, Catholic Church Records, 1550-1911 &gt; Beja &gt; Beja &gt; Salvada &gt; Nossa Senhora da Conceição &gt; Batismos 1839-1878 &gt; Image 7 of 1193'''.  
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. <br>For example: '''Portugal, Beja, Catholic Church Records, 1550-1913 &gt; Beja &gt; Beja &gt; Salvada &gt; Nossa Senhora da Conceição &gt; Batismos 1839-1878 &gt; Image 7 of 1193'''.  
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
  
 
Your assistance will help ensure that future revisions will be considered.  
 
Your assistance will help ensure that future revisions will be considered.  
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Return to the [[Portugal, Beja District Catholic Church Records (FamilySearch Historical Records)|Portugal, Beja District Catholic Church Records (FamilySearch Historical Records)]] Learn More page.  
 
Return to the [[Portugal, Beja District Catholic Church Records (FamilySearch Historical Records)|Portugal, Beja District Catholic Church Records (FamilySearch Historical Records)]] Learn More page.  
  
Return to the [https://familysearch.org/search/collection/2001878 Portugal, Beja, Catholic Church Records, 1550-1911] collection at FamilySearch.org.<br>
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Return to the [https://familysearch.org/search/collection/2001878 Portugal, Beja, Catholic Church Records, 1550-1913] collection at FamilySearch.org.<br>
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Latest revision as of 15:22, 11 July 2017



Known Issues

NOTE: This collection also contains records for the Distritos of Évora, Faro, and Setúbal.

Question #1: I get a message “This image is viewable to signed-in members of supporting organizations” for these records even when I am signed in. How can I view these records?
Answer #1: FamilySearch has limited rights, granted by the record custodians, to publish some images for viewing online. Images for this collection are only available for viewing to members of the supporting organization (The Church of Jesus Christ of Latter-day Saints).

Some of these records on microfilm can also be viewed at the Family History Library or some FamilySearch Centers. Call ahead to check if the film is available at your local center.

If you have an LDS account and are not able to view images after signing in, it may be due to a registration problem, not an image access problem. Please call 1-866-406-1830 in the United States, or contact Patron Services at support@familysearch.org. Please include a brief description of the problem and steps taken thus far to resolve the issue.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: Portugal, Beja, Catholic Church Records, 1550-1913 > Beja > Beja > Salvada > Nossa Senhora da Conceição > Batismos 1839-1878 > Image 7 of 1193.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Portugal, Beja District Catholic Church Records (FamilySearch Historical Records) Learn More page.

Return to the Portugal, Beja, Catholic Church Records, 1550-1913 collection at FamilySearch.org.