Difference between revisions of "South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)/Known Issues"

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{{HR Known Issues-page}} <br>  
 
{{HR Known Issues-page}} <br>  
  
== <center>Known Issues</center>  ==
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<h2> <center>Known Issues</center>  </h2>
 
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<p><b>Question #1</b>: Some images don't match the indexed information. How can I see the correct image?<br><b>Answer #1</b>: The following is a list of known images that are not linked to the correct indexed records.:
 
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</p>
'''Question #1''': Some images don't match the indexed information. How can I see the correct image?<br>'''Answer #1''': The following is a list of known images that are not linked to the correct indexed records.:
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<ul><li>Images 1569 to 1576 on Digital Folder Number <b>4236652</b>. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.  
 
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</li><li>Images 2686 to 2694 on Digital Folder Number <b>4236666</b>. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
*Images 1569 to 1576 on Digital Folder Number '''4236652'''. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.  
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</li></ul>
*Images 2686 to 2694 on Digital Folder Number '''4236666'''. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
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<p><b>Question #2</b>. I can not find the indexed information found at some browse points. Where are the indexed records?<br><b>Answer #2</b>. The following is a list of known instances where the images were missed in the indexing process:<br>
 
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</p>
'''Question #2'''. I can not find the indexed information found at some browse points. Where are the indexed records?<br>'''Answer #2'''. The following is a list of known instances where the images were missed in the indexing process:<br>
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<ul><li>South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; <b>004236652</b> &gt; Image 1577 of 3013.  
 
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</li><li>South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; <b>004236666</b> &gt; Image 2694 of 2964.<br>
*South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; '''004236652''' &gt; Image 1577 of 3013.  
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</li></ul>
*South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; '''004236666''' &gt; Image 2694 of 2964.<br>
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</p><p>If you encounter additional problems with this collection, feel free to report them at <a href="mailto:support@familysearch.org">support@familysearch.org</a>. Please include the following information:<br>  
 
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</p>
 
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<ul><li>If <b>searching </b>a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
 
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</li><li>If <b>browsing</b> this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.<br>For example: <b>South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; 004236406 &gt; Image 10 of 511</b>
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:<br>  
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</li><li>If you are <b>reporting</b> a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
 
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</li></ul>
*If '''searching '''a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
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<p>Your assistance will help ensure that future revisions will be considered.  
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.<br>For example: '''South Africa, Natal Province, Civil Marriages, 1845-1955 &gt; 004236406 &gt; Image 10 of 511'''
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</p><p>Return to the <a href="South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)">South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)</a> Learn More page.  
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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</p><p>Return to the <a href="https://familysearch.org/search/collection/2063749">South Africa, Natal Province, Civil Marriages, 1845-1955</a> collection at FamilySearch.org.<br><br>
 
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</p>
Your assistance will help ensure that future revisions will be considered.  
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Return to the [[South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)|South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)]] Learn More page.  
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Return to the [https://familysearch.org/search/collection/2063749 South Africa, Natal Province, Civil Marriages, 1845-1955] collection at FamilySearch.org.<br><br>
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Revision as of 04:42, 17 February 2014


Known Issues

Question #1: Some images don't match the indexed information. How can I see the correct image?
Answer #1: The following is a list of known images that are not linked to the correct indexed records.:

  • Images 1569 to 1576 on Digital Folder Number 4236652. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.
  • Images 2686 to 2694 on Digital Folder Number 4236666. They are off by one image. Use the left arrow on the imageviewer screen to move to the correct image.

Question #2. I can not find the indexed information found at some browse points. Where are the indexed records?
Answer #2. The following is a list of known instances where the images were missed in the indexing process:

  • South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236652 > Image 1577 of 3013.
  • South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236666 > Image 2694 of 2964.

If you encounter additional problems with this collection, feel free to report them at <a href="mailto:support@familysearch.org">support@familysearch.org</a>. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
    For example: South Africa, Natal Province, Civil Marriages, 1845-1955 > 004236406 > Image 10 of 511
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the <a href="South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)">South Africa, Natal Province, Civil Marriages (FamilySearch Historical Records)</a> Learn More page.

Return to the <a href="https://familysearch.org/search/collection/2063749">South Africa, Natal Province, Civil Marriages, 1845-1955</a> collection at FamilySearch.org.