Difference between revisions of "Texas, Deaths, 1890-1976 (FamilySearch Historical Records)/Known Issues"

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== <center>Known Issues</center>  ==
 
== <center>Known Issues</center>  ==
  
==== [https://www.familysearch.org/search/collection/1930157 Texas, Deaths, 1977-1986]  ====
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'''Question #1''': I can no longer find a death certificate that used to be in this collection. Can you help me with this?<br>'''Answer #1''': The collection is a rework of an older collection with the same name. There may be instances where there were certificates missed in the new indexing. If you can find the correct year, the certificates are filed by county and then somewhat alphabetically. If you scroll through the images in that area you may be able to find the record.
  
'''Question''': When browsing for death records, which are listed by year, then volume, county, certificate number and then month, I often find that although the certificate numbers are in order, the month listed for the death date is different than the month found in the title of the file. Why is this?<br>'''Answer''': Because of delayed recording, a county’s death certificates may be found in the following month’s volume or even later volumes. For example, the majority of El Paso County’s death certificates for January, 1977 are found in the appropriate alphabetical volume associated with February, 1977 (for example, 1977 &gt; vol 19, Feb, certificates 9001-9500, Dallas-Galveston Counties).  
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'''Question #2''': I am having trouble finding records for Red River County in the browse point'''1903-1909'''. Can you clarify how to find them?<br>'''Answer #2''': Red River County crosses two browse points because of coverage of different years. 1904-1905 are in the browse point Vol 108-116, certificates 045550-049300 Navarro-Roberts counties. 1907 is found in the browse point Vol 116-122, certificates 049301-052499, Red River-Stephens counties.<br>
  
==== [https://familysearch.org/search/collection/1983324 Texas, Deaths (New Index, New Images), 1890-1976]  ====
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'''Question #3''': When browsing '''1940''' Death Certificates, Volume 4, Certificates 001501-002000 is missing. Is this volume available? <br>'''Answer #3''': '''1940''', Certificates 001501-002000, Davis to Edwards County are missing. FamilySearch does not have a copy of these certificates.<br>
  
'''Question #1''': Why are there two Texas Deaths collections with the same years?<br>'''Answer #1''': The entire collection has been reworked. This means that the records were re-filmed, re-indexed, and re-linked. Several thousand new records were found and those have been indexed and linked to images as well. The new browse is organized by record type, date and certificate number. This should be much more helpful than the DGS browse provided earlier. The new collection is titled Texas Deaths (New Index, New Images), 1890-1976 the old collection is simply titled Texas Deaths, 1890-1976. Both collections have been left online temporarily to allow patrons and support staff to transition from one collection to another. We appreciate the patrons who provided feedback and helped to make this endeavor possible. We hope you will enjoy the much improved images and newly indexed records.  
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'''Question #4''': When I search for an image, the wrong image comes up. How do I find the correct image?<br>'''Answer #4''': Many images were filmed two at a time, one below the other. The top image was then filmed by itself, but the bottom one wasn’t. This makes the lower numbered certificate come after the higher numbered certificate. For example, certificate number 3553 comes after certificate number 3554. Some of the higher numbered certificates were then mis-linked and will be back one image from where they were linked. Other mis-linked certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located.  
  
'''Question #2''': When browsing 1940 Death Certificates, Volume 4, Certificates 001501-002000 is missing. Is this volume available?<br>'''Answer #2''': 1940, Certificates 001501-002000, Davis to Edwards County are missing. FamilySearch does not have a copy of these certificates. <br>
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==== [https://www.familysearch.org/search/collection/1320964 Texas, Deaths, 1890–1976]<br>  ====
 
 
 
'''Question #1''': Incorrect image is displayed for the detail record.<br>'''Answer #1''': The correct image can be found by using the "Certificate Number" in the detail record of the individual. When the image appears, scroll forward or backward to find the correct certificate number.
 
 
 
'''Question #2''': Certificates are missing from the collection.<br>'''Answer #2''': Some were never indexed, but are on microfilm. <br>Some images (the first of each film) have missing information. (The title board was placed on top of the record).
 
 
 
'''Question #3''': Why are there two Texas Deaths collections with the same years?<br>'''Answer #3''': The entire collection has been reworked. This means that the records were re-filmed, re-indexed, and re-linked. Several thousand new records were found and those have been indexed and linked to images as well. The new browse is organized by record type, date and certificate number. This should be much more helpful than the DGS browse provided earlier. The new collection is titled Texas Deaths (New Index, New Images), 1890-1976 the old collection is simply titled Texas Deaths, 1890-1976. Both collections have been left online temporarily to allow patrons and support staff to transition from one collection to another. We appreciate the patrons who provided feedback and helped to make this endeavor possible. We hope you will enjoy the much improved images and newly indexed records.<br>
 
 
 
'''Question #4''': When browsing 1940 Death Certificates, Volume 4, Certificates 001501-002000 is missing. Is this volume available?<br>'''Answer #4''': 1940, Certificates 001501-002000, Davis to Edwards County are missing. FamilySearch does not have a copy of these certificates.
 
 
 
==== If you encounter additional problems<br>  ====
 
  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
 
If you encounter additional problems with this collection, feel free to report them at [mailto:support@familysearch.org support@familysearch.org]. Please include the following information:  
  
 
*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
 
*If '''searching''' a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.  
*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;<br>For example: '''Texas, Deaths (New Index, New Images), 1890-1976 &gt; Death Certificates &gt; Vol 067, certificates 033001-033500, Jul, Harris-Hopkins counties &gt; image 75 of 517'''.
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*If '''browsing''' this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.&nbsp;<br>For example: '''Texas, Deaths, 1890-1976 &gt; Death certificates &gt; 1967 &gt; Vol 062, certificates 031001-31300, May, Harris county &gt; image 1 of 328.'''  
*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
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*If you are '''reporting''' a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.
  
 
Your assistance will help ensure that future revisions will be considered.  
 
Your assistance will help ensure that future revisions will be considered.  
  
Return to the [[Texas Death Records, 1890-1986 (FamilySearch Historical Records)|Texas Death Records, 1890-1986 (FamilySearch Historical Records)]] Learn More page.
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Return to the&nbsp;[[Texas, Deaths, 1890-1976 (FamilySearch Historical Records)|Texas, Deaths, 1890-1976 (FamilySearch Historical Records)]] Learn More page.  
 
 
Return to the [https://familysearch.org/search/collection/1930157 Texas, Deaths, 1977-1986 ]&nbsp;collection at FamilySearch.org.
 
 
 
Return to the [https://www.familysearch.org/search/collection/1983324 Texas, Deaths (New Index, New Images), 1890-1976 ]collection at FamilySearch.org.  
 
  
Return to the [https://www.familysearch.org/search/collection/1320964 Texas, Deaths, 1890-1976] collection at FamilySearch.org.
+
Return to the [https://www.familysearch.org/search/collection/1983324 Texas, Deaths, 1890-1976] collection at FamilySearch.org.<br>

Latest revision as of 20:14, 7 March 2015



Known Issues

Question #1: I can no longer find a death certificate that used to be in this collection. Can you help me with this?
Answer #1: The collection is a rework of an older collection with the same name. There may be instances where there were certificates missed in the new indexing. If you can find the correct year, the certificates are filed by county and then somewhat alphabetically. If you scroll through the images in that area you may be able to find the record.

Question #2: I am having trouble finding records for Red River County in the browse point1903-1909. Can you clarify how to find them?
Answer #2: Red River County crosses two browse points because of coverage of different years. 1904-1905 are in the browse point Vol 108-116, certificates 045550-049300 Navarro-Roberts counties. 1907 is found in the browse point Vol 116-122, certificates 049301-052499, Red River-Stephens counties.

Question #3: When browsing 1940 Death Certificates, Volume 4, Certificates 001501-002000 is missing. Is this volume available?
Answer #3: 1940, Certificates 001501-002000, Davis to Edwards County are missing. FamilySearch does not have a copy of these certificates.

Question #4: When I search for an image, the wrong image comes up. How do I find the correct image?
Answer #4: Many images were filmed two at a time, one below the other. The top image was then filmed by itself, but the bottom one wasn’t. This makes the lower numbered certificate come after the higher numbered certificate. For example, certificate number 3553 comes after certificate number 3554. Some of the higher numbered certificates were then mis-linked and will be back one image from where they were linked. Other mis-linked certificates may be located by matching the certificate number, found in the record details, to the actual certificate on the images. This is done by scrolling through the images until the correct certificate number is located.


If you encounter additional problems with this collection, feel free to report them at support@familysearch.org. Please include the following information:

  • If searching a specific collection: please include the name of the collection; include all search criteria used, including name, event, dates and places.
  • If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window. 
    For example: Texas, Deaths, 1890-1976 > Death certificates > 1967 > Vol 062, certificates 031001-31300, May, Harris county > image 1 of 328.
  • If you are reporting a technical issue: please include your operating system and browser version, such as Windows 7 and Internet Explorer.

Your assistance will help ensure that future revisions will be considered.

Return to the Texas, Deaths, 1890-1976 (FamilySearch Historical Records) Learn More page.

Return to the Texas, Deaths, 1890-1976 collection at FamilySearch.org.