Ukraine, Western Ukraine Catholic Church Book Duplicates (FamilySearch Historical Records)/Known Issues
| This page was created by FamilySearch Historical Records personnel. It details problems identified within this collection and answers to those problems.
If you wish to comment, please visit the talk page to post your comments.
Question #1: When I try to search this collection and view the images I get a message that the images are not available. How may I view the images?
Answer #1: Whenever possible, FamilySearch makes images available for all users. However, ultimate rights to view images on our website are granted by the record custodians. The record custodians have determined that images for this collection are only visible to members of the sponsoring organization, The Church of Jesus Christ of Latter-day Saints, and those accessing FamilySearch through the Portal in FamilySearch Centers. Please call your Family Search Center to ask if they have access through the FamilySearch portal before going to the Center.
Question #2: When I go to print or save an image, the buttons are gray and it will not let me either print or save. Is there a way I can print and/or download from this collection?
Answer #2: There is a no-print/no-save restriction with these collections at the request of the record custodians.
If you encounter additional problems with this collection, feel free to report them at firstname.lastname@example.org. Please include the following information:
• If browsing this collection: please include the full path you followed to where the problem occurred. The browse path is located above the Image viewer window.
For example: Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1900 > Greek Catholic> Alfredówka (Gliniany) > Births, marriages, deaths (народження, шлюби, смерті) 1871-1874 v. 201-4A/20 > Image 21 of 60
• If you are reporting a technical issue: please include your operating system and browser version, such as Windows XP and Internet Explorer.
Your assistance will help ensure that future revisions will be considered.
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Return to the Ukraine, Western Ukraine Catholic Church Book Duplicates, 1600-1900 collection at FamilySearch.org.