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Again, welcome! CK Whipple 00:00, 5 January 2010 (UTC)
To all FamilySearch Wiki Contributors: An apology is in order...
By way of introduction, my name is Ben Bennett and I’ve recently joined the FamilySearch team as the product manager for the Wiki and Forums. Put simply, my job is to ensure that your experience, as contributors and users of the Wiki and Forums is excellent. To this end, an apology is in order.
As you know, we recently implemented a new user ID/sign in process for the FamilySearch Wiki. As we implemented this new system, I personally heard from many of you. You shared with me problems that were occurring for you as you tried to sign in, edit or do other things that resulted in lost work, lost time and frustration for you, our key contributors and users. Please accept my sincere apology for the poor performance and poor experience associated with the Wiki during the past few weeks. Please also accept my commitment that the FamilySearch team will learn from this experience and do all that we can to prevent situations like this in the future. To this end, I wanted to share with you ...CONTINUE
Support Team Meeting
Jana ... I hope you learned something from the Support Team meeting this morning. I know sometimes we get into some things that are so specific to a special area that they don't make much sense to anyone that hasn't dealt with those pages. I think you said you were working on county pages. I worked on a lot of county pages when I first came to the wiki, so if I can ever help you with anything, please feel free to call on me. We hope to see you at the meeting again soon. Jane (Wiki Support) evancol 16:20, 27 March 2012 (UTC)
Jana, the image is working ok for me with the transparency intact.
See it at the bottom of one of my sandbox pages...
The black square you see on the original image is actually just showing the boundries of the image. Most images with transparent backgrounds look like they have a black square around them until they are in use on a live page. Then the transparency is witnessed as the background color or design.
If you want the black background, you'd need to either find an image that has a black background or put the current transparent image on a page with a black background, then screen capture the image and save it. That will keep the presentation the same as what you see on your screen at the time of capture.
Let me know if you have problems or need help. --Ldrew 21:25, 7 June 2012 (UTC)
Hum, when I look at the image on your sandbox page link it shows the black square. But you say on your machine, when you look at it there is no black square??? So is it a browser interpratation thing of PNG files? I'm using Firefox on an imac.
JanaStokes 22:18, 7 June 2012 (UTC)
Image Follow up Note
The transparent image isn't displaying correctly on an iMac with Firefox. It may be due to the age of the browser. It displays correctly (transparent background) with all 5 major browsers in use on Windows based machines as of this date.
--Ldrew 22:43, 7 June 2012 (UTC)